Privacy Policy
Last updated: May 18, 2026
At Shyam Gifts, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it.
Shyam Gifts (“we”, “our”, or “us”) operates the website located at this domain. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our services.
Information We Collect
Information You Provide
- Name, email address, phone number, and delivery address when you create an account or place an order
- Payment information processed securely through our payment gateway (we do not store card details)
- Communication content when you contact us via email, WhatsApp, or our support system
- Product reviews, ratings, and feedback
Information Collected Automatically
- Browser type and version
- Device type and operating system
- IP address and approximate location
- Pages visited and browsing patterns on our website
How We Use Your Information
- Process and fulfill your orders, including payment processing and delivery
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your inquiries, support requests, and feedback
- Improve our website, products, and customer experience
- Send promotional offers and updates (only with your consent)
- Prevent fraud and ensure the security of our platform
- Comply with applicable legal obligations
Data Sharing & Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Payment Processors: Your payment information is handled securely by our payment gateway provider (e.g., Razorpay). We do not store your credit/debit card details.
- Delivery Partners: Your name, phone number, and delivery address are shared with our delivery partners solely for the purpose of fulfilling your order.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Service Providers: We may use third-party services (e.g., hosting, analytics, email) that process data on our behalf under strict confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure authentication and access controls
- Regular security audits and updates
- PCI-DSS compliant payment processing
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Request transfer of your data in a machine-readable format
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies are small data files stored on your device.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: